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Frequently Asked Questions

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Q: Do I need to pay for registration?

A: No, registration is completely free. You just need a valid email address.

Q: I'm an employer. I need to know the whole procedure for my campaign.

A: Please refer to the employer guideline - click here.

Q: I'm a worker. I need to know the whole procedure for completing a successful job.

A: Please refer to the worker's guideline - click here.

Q: Are there any deposit & withdrawal fees?

A: Yes, but for a limited time only :-) Fees are for our site maintenance and administration expenses. Fees are mentioned below:

18.00% fees will be charged on the total withdrawal amount requested.
0.00% fees will be charged on the total deposit amount.

But you can save / waive these fees by inviting only 30 friends. Then you will never be charged for any withdrawal & deposit fees ever again :-)

Q: What is the difference between wallet balance and cash balance?

A: Wallet balance is the total amount of vouchers and refunds by the system, which is not withdrawable, but can be used on the site to start a new campaign. Cash balance is the total amount of earnings from jobs, referrals and deposits, which can be withdrawn / cashed out or used to start a new campaign. Your cash balance can also be used to generate vouchers.

Success Rate

Q: What is Success Rate?

A: Success Rate is an important part of the worker's reputation and work experience.You must only accept the jobs that you are capable of completing. Submitting incorrect proof will result in you being marked Not Satisfied and your success rate will decline. You must maintain your success rate above 75.00%.

Q: How is Success Rate calculated?

A: Success Rate is calculated on your Satisfied & Not Satisfied tasks which you have done since you have joined. If you have more Not Satisfied jobs than Satisfied jobs, your success rate will be down. You must maintain your success rate all the time by selecting only jobs that you are capable of doing. (Pending tasks do not count in success rate calculation).

Q: I can not do any jobs as it says my success rate is down?

A: If your success rate goes below 75.00% will not be able to submit tasks or withdraw funds automatically through the system. If you think an employer has rated you incorrectly and you can not do anymore jobs through the system, contact Support with the job details and we will do an investigation on your proof. If you are right, we will reset your success rate. You must select jobs carefully and submit the correct proof since you have two chances to do it.

Membership Level 

Q: What are the membership levels and benefits?

1. Basic member: When you join the site you are a basic member. Basic members will be charged for deposit & withdrawal fees.

2. Silver member: When you invite minimum 30 friends, you become a silver member. Silver members will not be charged for any deposit and withdrawal fees.

3. Golden member: When you invite minimum 30 x 10 friends, you become a golden member. Golden members get free gifts from administration (for example vouchers or free campaigns). Golden members will not be charged for any deposit & withdrawal fees.

Referral System 

Q: What is the referral system? How can I earn by referring friends?

A: Please see the complete referral guideline (click here) to know how you can make money every day!

Q: What is the signup bonus and how can I use it?

A: When you sign up you will get $2.00 signup bonus deposited into your wallet balance instantly. The signup bonus can be used to start a new campaign.

Logging In

Q: I have not logged in for a long time. Will my account be suspended?

A: No, your balance will never expire. Your account will never be suspended.

Vouchers / Coupons

Q: How can I use a voucher or coupon?

A: You can generate or redeem a voucher. Members can generate a voucher if they have a sufficient balance in their withdrawable balance. Vouchers are free of cost to generate or redeem. Generated vouchers can be used at a later date for redeeming and site use only. The generated voucher code will be for one time use only, valid for 1 year. A voucher code will be emailed to the member. Members can send this code to their friends, give it as a gift, or use it to share their balance.

Q: I have another question. Can I contact you?

A: We will be happy to assist you with any issue or guideline related to our site. If you are a member, please log in and contact us by opening a ticket. We will reply to you as soon as possible. If you are not a member yet, you can still contact us by clicking on Contact in the top menu.

Thank you,
Guidelines For Workers Guidelines For Employers

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